How do I submit my photo?
If you place your order online, you will need to send an email with your order number in the subject line with your photo attached to sales@maddieandme.com. If you place your order via mail, please send a copy of your order and send your original photo, maddie and me will then scan in your photo and mail it back to you.
Can I add the same image to the backside of my photo handbag?
Yes. Some maddie and me handbags have this option. Depending on the bag you choose, there is an additional $15 fee to place your image on both sides of the bag. Simply choose the two-sided option when ordering the bag and upload the same image twice.
Can I put a different image of each side of the bag?
There is an option on most bags to include an image on both sides of the bag. This option is an additional $15 fee. If you select this option, you will need to email both photos. You can choose to use the same image twice or a different image on each side.
Can I submit any image?
You may submit any image as long at it is your own personal property or you have obtained the right or permission to reproduce it. By ordering a maddie and me bag or jewelry you confirm that you own the rights to the image(s) or have obtained relevant permission(s) to use the image(s) prior to submitting an order. maddie and me will not be held responsible for any discrepancies involving the license holder and the customer who submits the photograph.
What type of image file do I need to send?
All images should be at least 4" x 6" in size. If you have a digital image, please email the photo as a .jpg file. Make sure the image is saved at a minimum of 1024 x 768 pixels or more. The file size should be a minimum of 200KB and a maximum of 2MB. A minimum 2 mega pixel digital camera is required.
Can maddie and me enhance, change from Color to Sepia or Black & White or crop and size the image that I provide?
Yes, you can submit your image as you would like it to appear on your bag or jewelry or a maddie and me designer can fix some simple problems with images such as red eye, dust from scans, etc. We can also change your image from Color to Sepia or Black & White or crop and size your image for an additional fee of $15.00 per each individual picture. If you would like us to make changes to your image, simply click on the photo enhancement box when placing your order and include your request or instructions in the email when you send the photo(s). Orders that do not include specific requests will not be enhanced.